LEGAL
Privacy Policy
LAST UPDATED: JUNE 4, 2026
Overview
This Privacy Policy describes how Luminous Pathways Mental Wellness collects, uses, and handles information when you visit luminouspathways.biz. This policy applies to information collected through this website only. It does not apply to information collected in the context of clinical services, which is governed by a separate Notice of Privacy Practices provided at intake.
Informaton We Collect
We collect information you provide directly, including your name, email address, and phone number when you submit a contact or inquiry form on this site. We do not collect payment information through this website.
We also collect non-personal information automatically through cookies and analytics tools provided by our website platform (Wix). This may include your browser type, device type, pages visited, time spent on pages, and general geographic location based on IP address.
How We Collect Information
Information is collected when you voluntarily complete and submit a form on this website. Automated data is collected through standard web analytics tools that are part of our website platform.
Why We Collect Information
We collect your contact information to respond to your inquiry and to determine whether our services may be a good fit for your needs. We use aggregated, non-personal analytics data to understand how visitors use our website and to improve its content and usability.
How We Store, Use, Share, and Disclose Your Information
Your information is stored securely through the Wix platform. We do not sell, trade, or rent your personal information to third parties. We do not share your information with outside parties except as required by law or as necessary to operate our website platform.
We use the information you submit only to respond to your inquiry. We do not use it for advertising, remarketing, or any purpose beyond the scope of your request.
How We Communicate With You
If you submit a contact form, we may follow up by email or phone to respond to your inquiry. We do not send marketing emails or newsletters unless you have explicitly requested them. You may opt out of any communication at any time by contacting us directly.
Minors
Our website is intended for adults and for parents or guardians of minors seeking therapeutic services. We do not knowingly collect personal information directly from children under the age of 13. If you believe a minor has submitted personal information through this site without parental consent, please contact us and we will promptly remove it.
Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy, please contact us at krystal@luminouspathways.biz or by phone at 323-428-5570.